Shipping policy

Processing Time

All orders are processed within 2–4 business days after payment is received.
During high-demand periods, please allow an additional 1–2 business days for processing.
We’ll always notify you if there are any unexpected delays.

Shipping Rates & Delivery

Shipping costs are calculated at checkout based on your location and order weight.

Estimated Delivery Times:

• Domestic (U.S.) Orders: 5–10 business days

• International Orders: 10–20 business days (varies by region)

Please note: Delivery times are estimates and may vary due to customs, holidays, or shipping carrier delays.

Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number.
You can use this link to follow your order every step of the way.

Shipping Locations

We currently ship to most countries worldwide.
If your location isn’t available at checkout, please contact us at Pinkcookieinc@gmail.com and we’ll do our best to assist.

Customs & Duties

International customers are responsible for any customs fees, taxes, or import duties that may apply.
These charges are not included in our prices and vary by country.

Lost or Delayed Packages

If your order seems delayed or lost in transit, please contact our support team within 30 days of the expected delivery date, and we’ll help resolve the issue as quickly as possible.